Shipping Policy

emma-fashion.com

At emma-fashion.com, we are committed to delivering your order safely, efficiently, and with the highest level of care. Please review our shipping terms below.

1. Order Processing

Every order is carefully reviewed and prepared to ensure accuracy and quality.

  • Processing time is 1–3 business days before shipment.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • You will receive a confirmation email immediately after placing your order.

Once your order has been dispatched, you will receive a separate email containing your tracking information.

2. Estimated Delivery Time

Our standard delivery timeframe is 5–15 business days, depending on your location and local carrier operations.

We collaborate with reliable international shipping partners to ensure secure and timely delivery.

Please note:

  • Delivery times are estimates and may vary based on destination country.

  • Customs procedures, peak seasons, and global logistics disruptions may occasionally cause delays beyond our control.

We continuously monitor shipments and aim to keep you informed throughout the process.

3. Shipping Costs

We are pleased to offer free shipping on all orders, with no minimum purchase required.

There are no hidden handling or delivery fees — your package will be delivered directly to your address at no additional cost.

4. How to Place an Order

Placing an order on emma-fashion.com is simple:

  1. Select your desired product and add it to your shopping cart.

  2. Proceed to checkout and carefully review your shipping and billing information.

  3. Choose your preferred payment method. All payments are processed through our secure SSL-encrypted system.

  4. Complete your purchase and receive an order confirmation email.

If you do not receive a confirmation email, please check your spam folder or contact us at info@emma-fashion.com.

5. Delays & Product Availability

While we strive to meet all estimated delivery timelines, delays may occasionally occur due to:

  • High seasonal demand

  • Carrier disruptions

  • Customs inspections

  • Unforeseen global shipping conditions

If a significant delay affects your order, our support team will notify you accordingly.

In rare cases where an item becomes unavailable after purchase, we will contact you to arrange a replacement, store credit, or refund.

6. Customer Support

If you require assistance with your shipment, tracking details, or have special delivery requests, please contact our Customer Care team:

📧 info@emma-fashion.com

We are always happy to assist and ensure your shopping experience with emma-fashion.com remains smooth and enjoyable.

Send the next policy page whenever you're ready — I’ll rewrite that one fully as well.